- Location
- Phoenix, AZ
- Employer
- Company confidential
- Work arrangement
- Remote
- Employment type
- Contract · Full-time
- Compensation
- $22 – $27 / hour
- Reference
- VRV-12222
- Industry
- Customer Service
Job Overview
Handle inbound customer questions across email and chat for a support team scaling coverage hours.
Responsibilities
- Resolve customer inquiries within service targets
- Document issues and escalate defects
- Contribute to help center content
Qualifications
- Customer support experience in a ticketing environment
- Clear written communication
- Reliable remote work setup
Preferred Qualifications
- Technical support experience
- Bilingual English/Spanish
Benefits
- Paid training
- Equipment provided
- Benefits eligibility
Compensation
The range for this role is $22 – $27 / hour. Final compensation depends on experience, qualifications, and employer criteria.
Work Arrangement
This is a fully remote position. Collaboration, reporting, and day-to-day work are handled through the employer's remote tooling and regular virtual touchpoints. Candidates may work from their country of residence unless the listing notes specific location or timezone requirements.
Application Process
Submit the application form on this page. Applications are reviewed against the requirements set for the position, and a recruitment professional may contact you if your experience aligns.